Privacy Policy

At Rockbet Casino, we respect your right to privacy and take great care when handling personal data submitted through our website and mobile applications. This Privacy Policy explains what information we collect about you, how it is used, stored, and protected.

Collection of Personal Data

When creating an account or using our services, you provide us with certain personal data including your name, email address, date of birth, residential address, username, password, and other relevant details necessary for the operation of our website and services. We also collect information about your interactions on our platform such as game preferences, login history, and any issues encountered during gameplay.

Use of Personal Data

We use personal data to:

Operate and improve our gaming services
Provide a secure and personalized user experience tailored to your interests
Execute financial transactions in connection with winnings or bonuses
Verify identity for age verification purposes
Fulfill regulatory requirements in jurisdictions where we operate

Protection of Personal Data

To ensure the confidentiality, integrity, and availability of personal data:

We use SSL encryption (256-bit) on our website to secure all sensitive information.
Access to your account is restricted using username/password combinations that are stored securely.
Only authorized personnel have access to user databases.
Regular backups are performed in compliance with our disaster recovery plan.

Sharing Personal Data

We share personal data under the following circumstances:

With relevant regulatory bodies as required by law or for audit purposes
When necessary for fraud prevention and detection efforts
For marketing, advertising, or promotional campaigns (optional) to tailor user experiences based on interests
In cases of business transfer, sale, merger, or dissolution where we might share data with a new entity

Data Retention and Deletion

We retain personal data as long as the account remains active. Upon deletion or closure of your account:

We will stop using any provided contact details for promotional purposes
Inactive accounts may be archived in accordance with regulatory requirements but cannot be used to access our services.
User information is deleted upon request and at the time specified by applicable laws.

Children's Privacy

Rockbet Casino is designed for users aged 18 and above, so we don't collect or process any personal data from children under this age without parental consent if required under local regulations.

Changes to This Policy

This Privacy Policy may be updated periodically as our business grows and regulatory requirements evolve. You'll find a notice on the website indicating updates; your continued use after such changes indicates acceptance of these modifications.

If you have questions or concerns about this policy, please reach out via email at [email protected] using 'Privacy Request' in the subject line. Your feedback is important to us and will be handled promptly.

Thank you for trusting Rockbet Casino with your personal data!